THEBLACKBAT.COM customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at email@example.com. Anytime, 24 hours a day! Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
- Items must be returned within 30 days. Sale items can only be returned for a full merchandise credit.
- Return merchandise must be unworn and in its original packaging with all tags attached.
- Intimates and swimwear may not be returned.
- You can now send back your return merchandise for a refund or exchange within 30 Days. (in contiguous 48 United States).
Email our Customer Service department firstname.lastname@example.org with your question. You will receive your response within 24 hours, send us your return! Sorry original shipping fee (if any) does not apply.
|Method & Charge||Placed||Delivery|
|Flat Rate - Based on weight||Anytime||5-10 Business Days|
|Standard - Based on weight||Anytime||4-7 Business Days|
|Second Day - Additonal $10||Before 2:00 p.m. EST||2 Business Days|
|Express Next Day - Additional $20||Before 2:00 p.m. EST||1 Business Day|
|Saturday Delivery - Additional $15||On Friday before 2:00 p.m. EST/ Must be placed with Express Next Day Shipping||1 Business Day/ Saturday|
We will send you a confirmation email once your order has been shipped. Please allow 48 hours for your tracking information to update. You can track your package at www.ups.com.
Economy Shipping orders will be shipped by UPS Mail Innovations and delivered by USPS.